Mission & Values - Vail Resorts (2024)

EXPERIENCE OF A LIFETIME

Our mission is to create theExperience of a Lifetimefor our employees, so they, inturn, can create theExperience of a Lifetimefor our guests.​

VALUES

Serve Others

Lead with service to create Experiences of a Lifetime for one another and our guests.

Do Good

Preserve our natural environments and contribute to the success of our local communities.

Have Fun

Fun is our product—create fun, enjoy your work and sharethecontagious spirit.​​

Be Safe

Be committed to the safety and wellness of our employees and guests.

Do Right

Act with integrity—always do the right thing, knowing it leads totheright outcome.​

Be Inclusive

Welcome everyone to our company, resorts and communities—include all races, gender identities, sexual orientations, abilities, and the many qualities that make us each unique.

Drive Value

Fuel business growth and guest loyalty through guest experience and continued innovation.

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Our Stakeholders

At Vail Resorts our mission, our core values, and everything we do aligns with the needs and expectations of our five stakeholders:

  • Our Guests
  • Our Team
  • Our Community
  • Our Environment
  • Our Shareholders

We strive to create value with, and for, each of our stakeholders.

THE FUTURE OF THE SPORT ISINCLUSION.
AND IT BEGINS WITH US.​

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Culture

We arepassionate about creating a culture thatiscommitted to developing leaders ateverylevel.By fulling embedding our Be Inclusive corevalue into our leadership, we are building an equitable,accessible and inclusive culture, and an environment forall talent to be able to thrive.​

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Talent

We consistently invest in high-performing, high-potential talent in service to our objectives. We have amulti-year, integrated talent and diversity, equity, and inclusion strategy.Our goal isto attract, retain, develop, engage, and grow diversetalent. We are equipping our leaders to lead withequityto make sure that theExperience of a Lifetimeis true forevery employee and guest.​

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The Next Generation

The majority ofskiers and riders join our sport askids.We are committed to inspiring and welcoming thenext generation of skiers and riders by investing inresorts, programs, and products,and by creatingenvironments where everyone can feel welcome andsupported.​

Our DEI Journey

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Elevating Women in Leadership

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LGBTQIA+ Pride at Vail Resorts

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​Launching the Employee InclusionNetwork

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Over 60 Years of Living Our Values

1962

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Vail Mountain Founded

Vail Mountain is founded by WWII Veterans, Pete Seibert of the 10th Mountain Division and Army Engineer, Earl Eaton. Vail Mountain opens for skiing with two chairlifts and one gondola.

1997

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Vail Resorts goes public

Vail Resorts stock opens on the New York Stock Exchange at $23.50. Resorts include Vail, Beaver Creek, Breckenridge and Keystone.

2006

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ROB KATZ BECOMES CEO

A member of the Board of Directors for Vail Associates since 1996, Rob becomes the company’s CEO, serving until 2021. Rob is currently the Executive Chairman of the Board.

2008

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EPIC PASS LAUNCHES

Vail Resorts launches industry-leading Epic Pass, giving guests access to multiple resorts at a previously unheard-of price.

2010

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DIGITAL PIONEERS: EPICMIX APP LAUNCHES

Vail Resorts is the first to utilize an RF-enabled chip embedded in its season passes and captures guests’ ski and ride experience on a first-of-its-kind mobile app.

2012

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INVESTING WHERE EPIC BEGINS

Local ski areas Afton Alps, outside of Minneapolis/St. Paul, and Mt. Brighton, outside Detroit, join Vail Resorts.

2014

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INVESTING IN OUR EMPLOYEES WELLNESS

Vail Resorts launches Epic Wellness, the largest mental, physical and
financial wellness program available in the industry for team members, their dependents and household members

2014

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MAKING AN EPICPROMISE

EpicPromise is announced, Vail Resorts’ social responsibility program that supports communities, employees, guests and the environment.

2015

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PARK CITY AND CANYONS COMBINE

Park City Mountain in Utah, purchased in 2014, and neighboring Canyons Resort, acquired in 2013, combine to become the largest ski area in the U.S.

2015

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VAIL RESORTS GOES GLOBAL

In the acquisition of Perisher, the largest mountain resort in Australia, the Epic Pass (and the company) are now international.

2016

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WHISTLER BLACKCOMB JOINS VAIL RESORTS

Whistler Blackcomb, the largest ski resort in North America, becomes part of the Vail Resorts family, expanding the company’s footprint to British Columbia, Canada.

2017

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COMMITMENT TO ZERO

Vail Resorts announces Commitment to Zero – a pledge to achieve a zero net operating footprint across its operations by 2030.

2019

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EPIC DAY PASS

In a historic move, the company launches the Epic Day Pass, bringing the same value and flexibility of a season pass to everyone, whether they want to ski and ride one day or every day.

2021

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KIRSTEN LYNCH NAMED CEO

After transforming the company’s data and analytics capabilities and leading Epic Pass growth in her 10-year tenure as CMO, Kirsten becomes CEO.

2022

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A NEW DIRECTION

A $175 million investment into the employee experience raises the minimum wage by an average of 30% to $20/$21 per hour, plus expands mental and reproductive health care, and adds frontline leadership development.

2022

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RENEWABLE ELECTRICITY GOAL MET

Vail Resorts reaches 100% renewable electricity across its North American mountain resorts, and 96% worldwide.

2022

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$3.6M ENERGY EFFICIENCY INVESTMENT

Vail Resorts makes its largest single-year investment ever in energy
efficiency, directing $3.6 million in energy-saving projects to the company’s buildings, lifts, and snowmaking.

2022

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VAIL RESORTS GOES TO SWITZERLAND

Andermatt-Sedrun, the largest ski area in the heart of Switzerland, becomes Vail Resorts’ first strategic investment in a ski resort in Europe.

2023

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TECHNOLOGY INNOVATION

Vail Resorts invests in hands-free Mobile Pass & Mobile Lift Ticket technology in the new My Epic app which will let guests skip the ticket window altogether.

2023

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My Epic Gear Pilot Announced

Vail Resorts reimagines the gear business with My Epic Gear, a new membership program will provide the best benefits of gear ownership but with more choice, lower cost and no hassle.

2024

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Most Innovative Companies

Fast Company recognizes Vail Resorts for its legacy of innovation and reimagining the gear experience with My Epic Gear.

Mission & Values - Vail Resorts (2024)
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