How To Reset Verizon Router (Factory Reset) (2024)

Knowing how to reset a Verizon router will ensure you have a potential fix option available if your router encounters connection issues.

Luckily, in this article, we will show you the various approaches available to you and provide a step-by-step guide.

There are two ways to reset a Verizon router: using the physical reset button located on the rear of the device or by using the WebGUI portal.

Both approaches are easy and don’t require much technical knowledge.

Resetting your Verizon router will remove any personal settings or configurations that you have made, therefore, this step should be a last resort having already tried fixes such as a power cycle or cable check.

A good tip is to note down or back-up settings such as WiFi name and password, so that you can quickly restore your device once it has reset and rebooted.

Below, we outline details on the reset methods for a Verizon router and also provide details on steps you need to take when setting up your device after a reset.

How To Reset Verizon Router?

How To Reset Verizon Router (Factory Reset) (1)

Before getting to the two methods of resetting your Verizon router, you should be aware that resetting removes any customizations from your device as the process restores the factory settings.

Additionally, each reset method requires your Version router to be turned on throughout the process.

Approach 1: Pressing the Reset Button

On the rear of a Verizon router, you should notice a small reset button. If you locate and press this button for a few moments, the device runs a factory reset.

This approach is ideal if you are near the router and can find the reset button.

A step-by-step guide to resetting a Verizon router using the reset button:

  • Find the reset button on the back of the device.
  • Find a pointed object such as a co*cktail stick, pen, or paperclip and hold down the reset button for approximately 15 seconds.
  • You can release the button once the lights on the Verizon router begin to glow.
  • Now, let the router reset and reboot. Do not interfere with the device during this time.
  • Once fully rebooted, you can begin to reconfigure the router to your preferred settings.

Approach 2: Utilizing the WebGUI Portal

Another approach to resetting a Verizon router is through the WebGUI portal. To implement this method, you’ll need information on the device’s IP address which should be displayed on the rear of the router.

A step-by-step guide to resetting a Verizon router using the WebGUI portal:

  • Load a web browser on your PC/laptop which is securely connected to your router’s network.
  • Enter in the search bar or enter
  • Once loaded, use your router credentials to log in.
  • Within the Home screen, locate the “Advance” option.
  • Select the advanced option and navigate to “System”.
  • Click the “Factory Reset” icon.
  • Click the “Factory Default” icon then select “Restore configuration”.
  • The portal will present a warning notice, alerting you to what this process will do. If you’re fine with it, select “OK” to process.
  • Your Verizon router will now proceed to run the factory reset. Don’t interfere or turn off your device until it has fully rebooted.
  • A good tip is that the portal does provide an option to back up your router configurations in the “Save & Restore” menu. We advise you to do this so that you can quickly restore your previous settings after the factory reset.

What Occurs After Running a Factory Reset on a Verizon Router?

A factory reset restores your device to the default factory settings that were installed during product manufacturing.

This process removes personal settings such as WiFi names, network passwords, firewall settings, and rules for port forwarding.

Likewise, any firmware updates that have been installed will be removed.

This process is normally run after you’ve attempted various other options to fix an internet connectivity issue.

We’d recommend you first try solutions such as power cycling your device, checking your cable connections, and checking for local network outages, before running a factory reset.

What Are the Set-Up Steps After Resetting a Verizon Router?

After running a factory reset, you’ll need to reconfigure your Verizon device. Luckily, this process is pretty straightforward.

You will need your PC/Laptop to be connected to the router via an Ethernet cable, and access to the WebGUI portal.

A step-by-step guide to setting up a Verizon router after a factory reset:

  • Find an ethernet cable and connect it from your laptop or PC to your Verizon router.
  • Turn the router on and fully load it.
  • Load a web browser on your device.
  • Find the router IP address (on the back of the device) or enter in the search bar.
  • Enter the default network username and password.
  • Navigate through the prompts on-screen to set up your network name and password.
  • Save any changes you have made and restart the device when prompted.

What Problems Can Be Fixed by a Factory Reset

  • When there is no network connection.
  • Intermittent or slow network connection.
  • Problems with the WiFi signal.
  • Can’t remember the network username and password.
  • Router is frozen and not responding.
  • Firmware is corrupt.
  • Issues with the security of your network.
  • General performance issues with the router.

Frequently Asked Questions

How long does the factory reset process take for a Verizon route?

Generally, a factory reset of a Verizon router takes between 2 and 5 minutes. Though this time may vary depending on the model.

What can I do if my network issues are not resolved with a factory reset?

If your issues with network connectivity are not solved by running a factory reset, we suggest you contact Verizon’s customer service team at 1-877-596-7577 for further support.

Operating hours are between 8.30 am to 5 pm from Monday to Friday.

Should I run a factory reset regularly?

Generally, Verizon routers do not need to be reset frequently. We’d recommend occasional factory resets if your device is struggling with internet connection problems, as it can be an effective troubleshooting tool.

Final Words

Hopefully, you’re now clear on the approaches you can take on running a factory reset on a Verizon router.

The two main approaches are using the reset button on the device, or running it through the WebGUI portal.

If you are having internet connection issues, first try steps such as a power cycle, cable check, or check for local outages, as once you run a factory reset, your previous settings will be erased.

If the factory reset does not resolve the network connectivity issue, contact Verizon customer support for further assistance.

How To Reset Verizon Router (Factory Reset) (2024)
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